ink="%7B%22cover%22%3A%22%22%2C%22desc%22%3A%22%22%2C%22id%22%3A%22p0s0iv_63263%22%2C%22size%22%3A208.76%2C%22width%22%3A670%2C%22height%22%3A778%2C%22url%22%3A%22https%3A%2F%2Fm1-1253159997.image.myqcloud.com%2FimageDir%2Fb06f6e39b1ae60c7f0c2bc823efe01d7.jpg%22%2C%22tags%22%3A%5B%5D%2C%22time%22%3A%22%22%2C%22mime%22%3A%22image%2Fjpg%22%7D" alt="天花板掉落烫伤顾客 陈赫火锅店发道歉声明:全面排查整改"/>
致歉声明
近日,有关“贤合庄吃辣火锅受伤”一事,我方已在第一时间与受伤顾客协调解决并进行赔偿,现双方达成和解。对于此次事件,我方深表歉意并在此将事态进展向社会公众反馈:
3月11日,贤合庄杭州拱墅区祥符街道店,一块吊顶石膏脱落,致两位顾客受伤。事发后,我方第一时间将顾客送往其意向的医院治疗,并先后五次陪同治疗,支付相关费用。同时,我方对该门店进行全面排查、整改,邀请第三方安检公司检查了门店安全问题,并在全国门店开展安全隐患全面排查,杜绝可能出现的安全隐患。
4月10日晚,双方经过全面的、带有相关材料凭据的沟通协商,已和顾客达成和解,我方现场对受伤顾客进行了赔付。
对于这起事故,我们有不可推脱的责任,我方再次向两位顾客深表歉意。安全是基本底线,谁也不愿遇到意外,往后我们也会恪守底线,谨防此类事件再次发生!
ink="%7B%22cover%22%3A%22%22%2C%22desc%22%3A%2221.jpg%22%2C%22id%22%3A%22069a83b2d361df0425f54ecbbd23b7c0u5%22%2C%22size%22%3A11.29%2C%22width%22%3A583%2C%22height%22%3A270%2C%22url%22%3A%22https%3A%2F%2Fm1-1253159997.image.myqcloud.com%2FimageDir%2F069a83b2d361df0425f54ecbbd23b7c0u5.jpg%22%2C%22tags%22%3A%5B%5D%2C%22time%22%3A%222021-04-11%2020%3A00%3A23%22%2C%22mime%22%3A%22image%2Fjpeg%22%7D" alt="天花板掉落烫伤顾客 陈赫火锅店发道歉声明:全面排查整改"/>